Question 1

Are you currently accepting new clients?

Accepted Answer

Absolutely! Fill out the form in our 'get a free estimate' page and we can't way to get in touch!

Question 2

How far in advance do I need to schedule?

Accepted Answer

It depends on your project! We usually book 3-4 weeks out but sometimes we have a sooner opening! Please email us and we will happily work something out with you.

Question 3

What is your cancellation policy?

Accepted Answer

Scheduling is hard and we totally get it! To give you the best quality, we require any changes to your scheduled cleaning 48 hours in advance. Any changes made less than 48 hours will incur a cancellation fee. This fee will be equal to 50% of your intended service.

Question 4

What are your payment options?

Accepted Answer

We take credit cards, cash, and debit! You can pay online right from your invoice. Payment is due 15 days from your scheduled cleaning; anything after 15 days will receive a late fee.

Question 5

Do I need to clean before the cleaners?

Accepted Answer

No! You hired us for a reason! However, it is certainly appreciated and no clutter allows us to do what we do best in our limited time frame. For example, having clothes picked up and dishes done will ensure you a more detailed, full cleaning service.

Question 6

Laundry? Dishes? Bedding?

Accepted Answer

If you would like us to change the bedding please let us know and leave the clean set of sheets on your bed. We do not typically do laundry. If time allows, we will do a handful of dishes but we don't usually do a sink full of dishes!

Question 7

Do you clean carpets?

Accepted Answer

We do not clean carpets beyond vacuuming them. However, we do have a carpet partner and we would be more than happy to refer you!

Question 8

Don't see your question?

Accepted Answer

Please send us a message through our 'get a free estimate' page and we will be happy to assist you. You can also email us at zach@cleanbozeman.com (zach@cleanbozeman.com)or call our office at: 406-599-1268